How to Choose a Roofing Contractor You Can Trust

Finding the right roofing contractor isn’t just a checkbox on your to-do list. It’s the difference between peace of mind and a leaky, stressful mess. Roof damage—especially in an emergency—means you need help now. But you also need help you can trust. At STL Roofing, we’ve seen the fallout of rushed decisions and cut corners. We’re here to help you avoid that.

Whether you’re a homeowner facing storm damage or a business owner eyeing preventative maintenance, knowing how to choose a reliable roofer saves you money, time, and worry.

What to Ask Before Hiring 📝

You wouldn’t hand your car keys to a stranger and hope for the best. Your roof deserves the same caution. Before you sign anything, ask the contractor these questions:

• Are you licensed locally? Licensing requirements vary by state and city. In St. Louis and most areas, a valid license shows the roofer knows local codes (check with your city’s building department for specifics).
• Do you carry insurance? This protects you if someone gets hurt or property is damaged. Ask for proof of both general liability and workers’ compensation.
• Can you provide recent references? A reputable company won’t hesitate to supply names and numbers of satisfied customers.
• What’s your physical business address? Beware of vague answers or PO boxes. You want a real, local presence.
• Do you offer written estimates and contracts? Verbal agreements are risky. Get everything in writing—scope, materials, timelines, and payment schedules.
• What warranties do you provide? Understand what’s covered (labor, materials, or both), and get warranty details in writing.

Pro tip: Jot down answers. Compare contractors side-by-side. Trust your gut if something feels off.

Signs of a Good Roofer ✅

Not all roofers are created equal. Some stand out for the right reasons. Here’s what to look for:

• Clear Communication: They answer your calls. They explain things without jargon.
• Professional Appearance: Branded trucks, uniforms, proper safety gear.
• No Pressure: They never rush you or demand large upfront payments.
• Detailed Inspection: They get on the roof, check flashings, skylights, gutters, and provide photos.
• Transparency: They break down costs, explain options, and respect your budget.
• Strong Reviews: Look for consistent ratings on Google, Better Business Bureau, and local platforms. Notice how they handle complaints.

A good roofer is like a trusted mechanic. You feel informed, respected, and never “sold to.”

Avoiding Scams and Red Flags 🚩

Roofing scams spike after storms—when you’re most vulnerable. Here’s how to steer clear:

• Storm Chasers: Out-of-towners knocking door-to-door, promising quick fixes. Many disappear after payment.
• Cash-Only Deals: Insist on traceable payment methods.
• No Contract: If the roofer avoids paperwork, walk away.
• Unmarked Vehicles: Professionals display company branding.
• Reluctance to Show Credentials: Legitimate contractors gladly share licenses and insurance certificates.

Refer to the Federal Trade Commission and the National Roofing Contractors Association for more tips on avoiding home improvement fraud.

STL Roofing’s Credentials

STL Roofing is fully licensed, insured, and locally established. Our crews undergo regular safety training following OSHA guidelines. We provide detailed quotes, written contracts, and robust warranties on labor and materials.

We’re proud members of the National Roofing Contractors Association (NRCA) and stay updated on the latest International Building Code (IBC) requirements. Our projects—from emergency roofing to skylight installation—meet or exceed all local and national standards.

What Our Customers Say

"After a major storm, STL Roofing was at my business within hours. They explained everything and fixed the leak fast. I’d trust them again in a heartbeat."
— Jordan, Commercial Property Manager

"Their team found hidden damage my old roofer missed. Honest, thorough, and professional."
— Mia S., Homeowner

Your Printable Roofer Vetting Checklist

Print this checklist and keep it on hand for your next roofing project:

• [ ] Verified local business address
• [ ] Valid contractor’s license (check with your city)
• [ ] Proof of insurance: liability and workers’ comp
• [ ] References from recent clients
• [ ] Written estimate and contract
• [ ] Clear explanation of warranty terms
• [ ] Detailed inspection (with photos)
• [ ] No high-pressure sales tactics
• [ ] Company-branded vehicle and uniforms

What to Expect: The In-Person Assessment

A reputable roofer doesn’t just glance from the ground. They’ll:

• Inspect on top of the roof and in the attic (if possible)
• Check for water intrusion, soft spots, and flashing issues
• Assess gutters, downspouts, and ventilation
• Take detailed notes and photos for your records
• Explain findings and answer your questions

If a contractor skips these steps, keep looking.

Extra Tips for Choosing a Roofer

• Get at least three quotes. Don’t settle for the first bid.
• Ask about crew supervision. Who’s on-site, and who oversees the project?
• Check for manufacturer certifications. Some brands (like GAF or CertainTeed) require special training for installers.
• Research complaint history. Look at public records and the Better Business Bureau.

The Importance of Warranties

Warranties act like an umbrella in a sudden downpour—they keep you covered. But not all warranties are equal:

• Manufacturer’s Warranty: Covers shingle or material defects.
• Workmanship Warranty: Covers errors in installation.

Know what’s included, for how long, and what might void coverage (e.g., poor attic ventilation).

When to Call for Emergency Roofing

Some roof problems can’t wait. Call an emergency roofing service if you notice:

• Sudden leaks during storms
• Sagging ceilings or water stains
• Visible holes, missing shingles, or debris after a storm
• Strong winds or hail damage

Quick action limits further damage and can save you thousands in future repairs.

Frequently Asked Questions

How do I verify a contractor’s license?
Contact your local city or county building department. Ask for the contractor’s full business name, and double-check their paperwork.

What should a roof inspection include?
A thorough inspection checks shingles, flashing, gutters, downspouts, attic ventilation, and looks for soft spots or leaks.

Do I need to be home for the estimate?
It’s best if you are. You can ask questions, see the damage firsthand, and review the quote together.

How long will emergency roof repair take?
Most emergency repairs are stabilized the same day, but a full fix may require follow-up visits, depending on material availability and weather.

Local and Seasonal Considerations 🌦️

Here in the Midwest, storms, hail, and ice are routine. Make sure your roofer understands local weather patterns and building codes. Ask about impact-resistant shingles, proper attic ventilation, and seasonal maintenance tips to keep your roof in top shape.

Conclusion

Choosing a roofing contractor isn’t just about price or speed. It’s about safety, quality, and trust. Take your time. Ask questions. Use the checklist. And when you need help—especially for emergency roofing or roof repair near you—STL Roofing stands ready, 24/7.

Call STL Roofing now — or reach us anytime at  888-887-3097 .